Thursday, 6 September 2012

Online reputation, employers and the rise of social media



           


The recruitment process has certainly evolved since Mrs Doubtfire last applied for a job.

When law student Katherine Buskariol,21, was preparing for her imminent clerkship applications, she decided that she would need to examine her online footprint with a fine-toothed comb.

She proceeded to delete a number of inappropriate status updates and photographs in the realisation that an increasing number of employers will now search potential employees on the internet before they decide to hire them.

“I believe that in the professional world, employers will look at that kind of stuff,” said Buskariol. “A photo or an inappropriate comment might be the difference.” 

Spokesman for SEEK Australia, Peter Osborne, concedes that this trend is becoming increasingly prevalent, revealing to the ABC in March that job recruiters ‘could be rejected’ if they have inappropriate content online:

"It is becoming more common for recruiters and prospective employers to use social and online media to check the profile and credentials of candidates - after all, the internet is a rich source of information," said Osborne.

Employment website ‘CareerBuilder’ commissioned a study earlier this year conducted by Harris Interactive and found that 37 percent of hiring managers use social networking sites to research applicants and a further 11 percent would consider to do so in the future. UK business psychology firm OPP conducted independent research and have argued that around 56% of employers check an applicant's Facebook, LinedIn and twitter. Of the 2,000 people surveyed by Harris Interactive, over 65 percent of that group using Facebook as their primary resource, 12 percents were specifically looking for reasons NOT to hire that person and 65 percent used the resource to see if the applicant "presents him- or herself professionally." 

These figures may appear inherently disconcerting  - but it is a reality that in the contemporary digital age, employers will now explore all avenues in order to assess the suitability of a potential employee.

In March 2012 Forbes.com revealed that an alarming number of employers in the US were even requesting  access to their applicants’ Facebook pages as a condition of employment. 

As a result, the U.S Senate introduced the 'Password Protection Act 2012.' This Act now prohibits an employer from:

“Forcing prospective or current employees to provide access to their own private account as a condition of employment and … from discriminating or retaliating against a prospective or current employee because that employee refuses to provide access to a password-protected account.”  

Although Peter Osborne argues that there have been no reported incidents of this occuring in Australia, it highlights the potential impact for social media to mould and shape contemporary employment and recruitment strategies.

Alex Stuart, Managing partner of Stuart Lawyers, concedes that he will always screen potential legal clerks and employers on LinkedIn prior to hiring them.

“Yes, we  definitely search linked in,” said Stuart. “We search it because it is a good tool; it helps us ascertain if they have any professional backgrounds.’

Although Katherine Buskariol may be conscious of the increasing tendency of employers to ‘screen’ potential candidates, the reality is that a number of students are still unaware of the potential impact a seemingly innocent (yet mildly inappropriate) post or an appearance on 'Embarrassingnightclubphotos.com' may have on their employment prospects.


This is why the ‘Traceable’ web feature will be so valuable for students; it will provide case studies, statistics and comprehensive interviews with employers and recruitment agencies to examine the potential impact of our online footprint. Through including a series of interviews, profiles, a 'How to' section and a number of informative and engaging videos such as the one below, 'Traceable' will explore how individuals can construct and project a positive identity through social media. 


                   

 I created a Facebook post early last week asking anyone to contact me if they had any adverse experiences with social media, specifically if social media had ever inhibited  their prospects of securing a job. An alarming number of people contacted me via personal message, sharing their personal experiences. Mike Taylor, 23, had reached the last interview stage with a high-profile firm when a recruitment agent notified him that they could not hire him on the basis of an inappropriate post and picture on Facebook. Alike many other students, he did not realise the implications of a slightly distasteful profile pricture.  

This ‘Facebook’ experiment was an extremely valuable one, for it reinforced the importance of  our web feature to students and potential employees. ‘Traceable’ will be interactive and engaging; it will include a forum thread in order to encourage two-way discussion, providing an opportunity for users to ask questions, share tips and stories concerning the management of their online reputation. 

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